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FAQs

General

An Urgent Care provides immediate care for non-life-threatening medical emergencies that will be classed as low acuity in emergency departments but still needs to be seen immediately.

Emergency departments in Brisbane are under significant pressure. It can take hours to receive the help you need, especially for minor injuries, burns, scrapes, and other non-life-threatening conditions.

Forty-seven per cent of emergency department visits – nearly 4 million visits in Australia in 2020-21 – were classified by as either semi-urgent or non-urgent. Nurses and doctors could have treated these patients outside of a hospital.

The emergency departments must be able to focus on severe and life-threatening emergencies. Others who require care should also have access to options not covered by the hospital system.

Families require more options to access affordable care in a short time frame. Too often, GP appointments don’t exist, and they may lack resources to investigate your urgent health care need properly, and the hospital is the only choice.

Urgent Care Brisbane will relieve pressure on hospital emergency departments in Brisbane and help save precious hospital resources.

We are experts in providing immediate medical care by emergency nurses and doctors.

  • Urgent investigations – blood test
  • Urgent Radiology – CT scan and X-rays
  • Sporting injuries
  • Intravenous therapy – If fluids, IV antibiotics.
  • Urgent referrals
  • Virtual Urgent care – Telehealth

No appointments or referrals are needed for receiving care at urgent care.

Urgent Care Brisbane is open from 10 am to 9 pm, seven days a week.

If an injury or illness occurs that is not life-threatening but requires immediate attention.

Urgent care Brisbane offers immediate care, including treatment for minor falls/trips. Complex lacerations, closed fractures, and all sporting injuries. Infections, atypical chest pains, shortness of breath, vomiting & diarrhea, Migraines and headaches, mild asthma , for further details please call out highly experienced triage nurse.

In cases of serious illness or injury such as unconsciousness, severe chest pain, major accidents, or need for major procedures, please dial 000 or visit your nearest Emergency Department.

We do not replace your GP. We will not manage your long-term medical issues, such as chronic conditions, medication management and monitoring.

After assessment by our medical team, when needed we can provide the following procedures:

  • Intravenous fluid therapy
  • Intravenous antibiotics
  • Suturing of lacerations
  • Plastering of fractures and closed reductions
  • Aspirations of abscess
  • Nebulizers for asthma and COPD
  • Pain relief for acute severe pain
  • Foreign body removal from eyes, ears, nose soft tissue
  • Dressings and wound management
  • Minor burns dressing
  • Acute eye complaint assessment

Fracture Clinic

Yes, we can manage all closed fractures and close reductions on displaced fractures.

For all compound fractures, please go to the nearest emergency department.

As part of fracture management, we supply moon boots, crutches, knee immobilizers, and wrist braces. There is fees for these consumables.

We have radiology onsite seven days a week, 10 am to 7 pm, CT scans and X-rays.

Your out of pocket cost starts from $80 plus

  • Any after-hour imaging cost
  • Procedure – closed reduction cost.
  • Consumables – plaster materials, crutches, moon boot
  • For more information on pricing – Contact Us.

After the initial management of your fracture we will arrange to follow up with a public or private fracture clinic.

Iron Infusions

  • Iron infusion for Iron deficiency anemia.
  • Zoledronic acid Infusions for Osteoporosis.

A referral is preferable. But if you don’t have one and are concerned about iron deficiency anemia, you can visit Urgent Care Brisbane and be seen by our medical team for assessment and blood tests. Based on the blood result, an iron infusion can be planned.

he out-of-pocket cost of iron infusion is $150 for patients with Medicare and $230 for patients without Medicare. The cost of the script is not included.

Most recent blood tests, including complete blood count and iron studies, are not older than one month.

40 min from registration to discharge.

Iron infusions can be administered safely. Mild flu-like symptoms may occur in one in ten patients. These include headaches, joint or muscle pain, fever, and muscle or joint pain. It is possible to feel sick or nauseous. This may occur within a few days of the infusion and resolves with Panadol/Nurofen.

There are rare cases of staining from iron infusion, and this can be permanent.

There is risk of anaphylaxis and this is the reason iron infusion is done in a center where anaphylaxis can be managed.

Pricing

We do not bulk bill, but our care fees are highly affordable, based on the complexity and duration of the consult. As we are not government-funded, there are out-of-pocket fees for various consumables if used during the consult.

Please check our fee section for further details.

Bulk billing refers to when a doctor accepts the Medicare Rebate paid by the government as full compensation for the service they have provided.

 

The rebate amount was 85% of what the Australian Medical Association recommended fee when Medicare was introduced by the government in 1985. The Medicare rebate has not been increased in accordance with inflation by successive governments. Now, the rebate amount is half the AMA recommended appointment fees.

 

We are highly specialized service and not a Gp clinic and the Medicare rebate does not cover the cost of treatment. Please do not request any consult to be bulk billed. Please confirm fees with our friendly medical admin the possible cost of treatment.

 

We do not send out accounts. All attendances/accounts must be settled at the time of consultation. All unpaid accounts will incur further cost of admin fees and recovery fees.